Results
What happens when the engine runs.
Real outcomes from established Winnipeg businesses that closed the gap between their reputation and what their market was actually seeing.
Residential Plumbing & HVAC
Winnipeg Trades Company
The Problem
Spending $3,000/month on Google Ads and paying a freelancer for occasional social posts. Their biggest competitor — who they knew did lower-quality work — had a professional feed, consistent Google Business updates, and was pulling clients that should have been theirs. Instagram DMs went unchecked for days. At least one $8,000+ job was lost to a message they saw four days too late.
What We Deployed
- ✓Unified inbox catching DMs, form submissions, Google messages, and SMS in one place
- ✓AI first-response within 60 seconds on all channels
- ✓Automated follow-up sequence for leads that go quiet
- ✓Branded template set and caption frameworks built for their industry
- ✓Consistent 4x/week publishing across Instagram, Facebook, and Google Business
Measurable Outcomes
3 new clients
in the first month from organic visibility alone
< 2 minutes
average response time (down from 48+ hours)
0 missed leads
every inquiry tracked and followed up
4x/week
consistent professional content (up from sporadic)
"We finally look as good online as we actually are. And we stopped losing jobs to unanswered messages."
Mortgage Brokerage
Professional Services Firm
The Problem
Had a website built in 2019 with stock photos and a contact form that emailed a shared inbox nobody checked urgently. Strong word-of-mouth reputation but near-zero online presence. A newer competitor with half the experience was dominating Google search results and social feeds. Leads came in through six different channels — email, Instagram, Facebook, WhatsApp, website, and phone — with no single place to track them.
What We Deployed
- ✓Unified inbox consolidating all 6 lead channels into one tracked pipeline
- ✓Pipeline tracking from first contact to close
- ✓Brand refresh with professional headshots and professionally built branded templates
- ✓Google Business Profile optimization and weekly updates
- ✓Content strategy targeting local search intent
Measurable Outcomes
340% increase
in Google Business Profile views in 90 days
12 qualified leads
from channels that previously leaked
Single inbox
replacing 6 disconnected channels
85% AI-handled
first responses without human involvement
"I had no idea how many leads we were losing. The system caught inquiries I never would have seen."
Fitness & Wellness
Boutique Fitness Studio
The Problem
Owner was personally managing all social media, posting inconsistently from a phone between classes. Had 1,200 Instagram followers but post engagement had dropped to near-zero. Membership inquiries came through DMs and a website form — response times averaged two days. A new studio down the street was posting Reels daily with professional production and growing fast.
What We Deployed
- ✓Missed-call text-back and instant DM response automation (every inquiry answered in seconds)
- ✓Automated follow-up for trial class sign-ups who didn't convert
- ✓Branded templates, caption frameworks, and simple short-form clip formats
- ✓Daily short-form content strategy across Instagram and TikTok (consistent, not sporadic)
Measurable Outcomes
3x engagement
on Instagram within 60 days
8 new memberships
directly attributed to recovered lead follow-up
100% response rate
on DMs and missed calls (previously ~60%)
15+ hours/month saved
in owner time on content creation
"I was burning out trying to do it all myself. Now I focus on training and the system handles the rest."
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